FAQs

Please contact our sales team for the latest product catalog and quotation. Pricing depends on the product model, quantity, customization, shipping terms, and destination, so we normally prepare quotations based on your specific requirements.

To prepare an accurate quotation, please provide the product model or reference image, required quantity, customization requirements, and delivery city and country. If available, you can also tell us your target market and preferred shipping terms.

Our standard MOQ for B2B orders is 30 pieces, and mixed models are allowed. However, we can also support smaller trial orders, including 1–2 pieces, especially for customers who are testing the market or starting a new furniture business. Please note that the unit cost, particularly shipping cost, is usually higher for orders below 30 pieces.

Our standard payment term is generally 30% deposit before production and 70% balance before shipment. Final terms may vary depending on the order and project requirements.

Yes. Samples are available for product, comfort, material, fabric, workmanship, and recovery testing before bulk production.

Sample price and lead time depend on the selected model, materials, customization requirements, and shipping destination. Please contact our sales team for a model-specific sample quotation and estimated delivery time..

For full-container orders, the typical lead time is within about 10 days, depending on the product model and production schedule. For samples or small orders, the typical lead time is around 1 week.

Yes. relyon supports long-term cooperation with furniture brands, wholesalers, distributors, retailers, and e-commerce sellers. Production planning can be arranged according to repeat-order volume and market requirements.

Yes. We support OEM, ODM, private-label, and wholesale projects for furniture brands, distributors, retailers, and other business customers.

Depending on the product model, customization can include size, fabric, color, foam, logo, labels, carton, packaging, and other product details.

Yes. Customer-supplied fabrics can be reviewed for production, and we can also evaluate fabric references or samples to source similar materials in China. Final feasibility depends on the fabric properties and compression requirements.

Yes. Our team can review reference images, drawings, dimensions, material requirements, CAD files, 3D models, or other technical specifications and evaluate the feasibility of custom production.

Product dimensions, compressed carton dimensions, net weight, gross weight, and other available specifications can be provided according to the selected model.

Foam density, fabric options, material specifications, and available colors can be provided according to the product model.

Loading quantity varies by model, sofa size, compressed packing dimensions, and configuration. Please contact our sales team for the CBM and estimated container loading quantity of the specific model you are interested in.

Yes. We can assist with international shipping according to the destination, quantity, and shipping method. DDP availability depends on the destination and order details, so please confirm the delivery country and city with our sales team.

Yes, for eligible products and destinations. We can discuss direct-to-customer delivery, neutral packaging, branded packaging, and other dropshipping requirements based on the destination and order volume.

Relevant test reports and compliance documents can be provided according to the product and target market requirements. Please tell us the destination market and required standards so our team can confirm the applicable documentation.

Please contact our sales or after-sales team with the order information, photos, videos, and a description of the issue. We will review the case and provide an appropriate solution based on the order details and agreed warranty terms.

Product photos, videos, and available marketing materials can be provided for approved business cooperation. Please confirm the intended use with our sales team.